How to Track eBay Orders
To track eBay orders, you first need to have your tracking number. Once you have your tracking number, you need to enter it into our search box. Our global package tracking service will then locate your package and tell you information about it.
Depending on where your eBay seller is located, eBay’s delivery methods for your package will change. If your package is coming from an eBay seller in the United States of America, then you should expect it to be sent through Pitney Bowes Incorporated.
Packages shipped from sellers in the United Kingdom are also transported through Pitney Bowes. Pitney Bowes Incorporated is an American logistics company that is a part of the eBay Global Shipping Program.
Sellers from China can ship your eBay packages through a number of carries including China Post, Winit, SFC, and ePacket.
Since eBay packages can involve multiple carriers, you may be sent more than one tracking number. Our global tracking service can be used to track packages that are shipped using Economy International Shipping, Standard International Shipping, Expedited International Shipping, and Express International Shipping.
A Guide to eBay’s Tracking Numbers
The format of eBay tracking numbers change depending on the shipping company your seller uses to ship your goods. That tracking number of products that are shipped through the Global Shipping Program usually begin with UPAA or UPBE.
Example Global Shipping Program tracking numbers include UPAAB000000234225695 and UPBEE00162A512C5AE13.
wnDirect is a part of the Global Shipping Program, and it is a service that transports packages internationally. wnDirect is a European logistics company, and it delivers goods from online stores.
An example tracking number for packages shipped through wnDirect is LPKEN000000278145868. wnDirect tracking numbers can also begin with WNU or LPDER.
Packages shipped through SpeedPak have tracking numbers that start with EE or ES, and China Post and ePacket packages have tracking numbers that end with CN.
Example tracking numbers for packages coming from China include LW257802923CN, ID18010717523961CN, and UG041119000CN. Winit logistics company is a popular carrier for eBay shippers in China.
Zinc Logistics (ZN Logic) is a delivery method that is sometimes used to ship goods from eBay to the United States and the United Kingdom. An example ZN Logic tracking number is ZPYAA0041150365YQ.
eBay has a long and rich history which begins in 1995. September 1995 is when eBay’s founder, Pierre Omidyar, created AuctionWeb. AuctionWeb was a website that was designed for bringing together sellers and buyers in a “honest and open marketplace.
The first item bought on AuctionWeb was a broken laser pointer. The laser pointer was listed on the website by its founder Pierre, and a Canadian named Mark Fraser was the person who bought it.
In June 1996, Pierre Omidyar hired his first employee, Chris Agarpao, and one month later Jeff Skoll was brought on as president of the company.
The first office space for the growing company was bought in October 1996, and it was located in San Jose, California, at 1025 Hamilton Avenue Suite #250. Today, this building is known as the Music building (Building 6) on the eBay company campus.
In 1997, less than two years after its creation, AuctionWeb sells its one millionth item: a Sesame Street Big Bird jack-in-the-box toy. And in September of the same year, AuctionWeb was renamed and eBay was officially born.
In February 1998, Meg Mitman joined eBay as its president and CEO (chief executive officer). May 1998 saw the release of “My eBay” which allowed for buyers and sellers to customize their eBay experience.
In July of the same year, eBay acquired its first company: Jump Inc., and this acquisition brought along with it the person-to-person online trading site, Up4Sale.
eBay went public in September 1998, and the eBay Foundation became the first foundation to be endowed with pre-IPO (Initial Public Offering) stock in December of that year.
By July 1999, eBay was already making moves to expand to other countries. That month, eBay launched websites in Germany, Australia, and the United Kingdom.
June 2000, ebay University was opened, and in July 2000 eBay announced it bought Half.com. In November 2000, eBay began to let buyers buy items at a fixed-price. This feature was called "Buy it Now,” and it is still available today.
June 2001 saw the launch of eBay stores which allowed for people to create their own customized businesses in the eBay marketplace. A little more than one year later in July 2002, eBay acquired PayPal and maintained control of it for 13 years until it was turned into an independent company in July 2015.
In October 2005, eBay acquired Skype, and in June 2008, eBay became one of the first companies to launch an iPhone app. Today that app is available for Android and other operating systems.
In August 2012, the Global Shipping program was launched, and in June 2017, eBay announced their Price Match Guarantee.
Currently, eBay continues to thrive and expand its operations. To date, it has donated hundreds of millions of dollars to charity, and eBay continues to support initiatives that strive to include more women in business.
A Breakdown of eBay’s Market Share
Though eBay was one of the pioneers of the eCommerce market, it now only holds 0.8 percent of it. This is because after eBay bought PayPal in 2002, PayPal became the more important business and eBay’s marketplace was neglected and mismanaged.
As eBay’s marketplace was being neglected, competitor marketplaces began to grow stronger, and eBay could not keep up. eBay is currently working on increasing its share in the market and securing its place in eCommerce.
eBay’s Company Size
eBay has approximately 14,000 employees. The current chief executive officer is Devin Wenig.
eBay currently has 23 international websites. The 23 countries with international sites are Australia, Austria, Belgium, Canada, China, France, Germany, Ireland, Italy, Hong Kong, Malaysia, Netherlands, Philippines. Poland, Singapore, Spain, Switzerland, Taiwan. Thailand, The United Kingdom,The United States, and Vietnam.
Australia is one of the top international markets for eBay. Many of its Australian consumers prefer buying from sellers in the United Kingdom and the United States.
Another international market for eBay is Austria. Austria has a well-developed infrastructure that makes it is very easy to deliver to. Delivery times to Austrian consumers can be flexible.
Belgium is one of the best European eBay markets. 68 percent of Belgium consumers shop online internationally.
Canada’s eCommerce market is worth nearly $18 billion, and it has one of the biggest consumer bases for eBay sellers. Clothing, books, housing goods, and electronics are the most popular products bought by Canadian consumers.
China is the largest eCommerce market in the world making it on of eBay’s most important foreign markets. China’s eCommerce market is worth $750 billion. Cosmetics and baby products are most commonly purchased by Chinese consumers online.
One of eBay’s 23 international sites is dedicated to ts French consumers. French consumers value having multiple delivery options and local-language listings.
The most common products bought online by French consumers are technical products, cultural products, clothing, and toys. Games are also a popular product choice for French consumers.
The German eBay market is very lucrative. The most popular items bought by Germans are clothing, books, electronics, sporting goods, cosmetics, and homeware.
Ireland has the highest percentage of international shoppers. 81 percent of its consumers bought products from foreign countries in 2017. The Irish market most commonly buys fashion and health and beauty products.
The Italian eBay market most commonly buys clothes, shoes and accessories, as well as home and garden products and electronics.
In Hong Kong, shopping in stores is still the most common way to shop, but online eCommerce is on the rise. Hong Kong online shoppers typically buy fashion, books, electronics, wellness goods, and food and beverage.
Malaysia has a strong demand for broader product selection. This makes it a great international market for eBay. 40 percent of all Malaysian eCommerce is international.
The Netherlands is a great market for eBay. 37 percent of Dutch consumers shop internationally.
The eCommerce market in the Philippines has been to rise, but it is growing. The Philippines eCommerce market is expected to be worth $19 billion by 2025.
Poland was Europe’s fastest-growing eCommerce market in 2016, and the most common products bought online by Polish consumers are clothing, footwear, car accessories, and home furniture.
Singapore has an eCommerce market value of $3.3 billion. 55 percent of the Singapore population shop from international retailers. Fashion, media, electronics, and food and beverages are the most common products bought by Singaporeans.
Spain has an eCommerce market value of more than $18 billion. Electronics are the most popular products bought on the Spanish eBay site.
Switzerland has three official languages which can make selling products to this country online difficult. Clothing and footwear are the most common products bought by Swiss consumers. Swiss consumers who shop internationally usually buy from the United Kingdom.
Taiwan and Thailand both have large markets for eCommerce. However, Thailand has some barriers to international eCommerce including customs duties and taxes. These barriers lead to long and expensive shipping.
The United Kingdom and the United States are two of the largest eCommerce markets in the world. This makes their sites two of the most active for eBay.
Vietnam is expected to become a global powerhouse in the eCommerce market. 16 Free Trade Agreements (FTAs) were signed into law in 2016 to make international trade in the country easier. More than 45 percent of Vietnamese consumers shop internationally.
Aside from these 23 countries with their own sites, eBay also currently serves consumers in more than 120 countries.