Hermes tracking
Hermes
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Hermes tracking packages and shipments

Keep track of Hermes parcels and shipments with our free service! All you need to do to track your parcel, is to enter the tracking number, and then the service will keep track of your parcel’s location in real time.

How do I track my Hermes parcel with 100Parcels.com?

  1. Find out the tracking number of your parcel;
  2. Enter the tracking number of your parcel in the field at the top of the page;
  3. Wait until the service checks the parcel data, it will not take long;
  4. View the search results and share them with your friends via social networking;
  5. If you enter your email address, we can notify you automatically of changes to the status of your parcel.

Hermes - Tracking number format

  • *** *** *** *** *** *

# - letter; * - digit; ! - letter or digit

Hermes - information about carrier

Hermes Europe GmbH is a German shipment business headquartered in Hamburg, owned by the retail business Otto GmbH.

The business was established in 1972 in West Germany and got in the market in East Germany in 1990. It broadened to France in 1997, the United Kingdom in 2000, Austria in 2007, Italy in 2009 and Russia in 2010. In Germany, Hermes Logistik Gruppe (HLG) is the nation's biggest post-independent provider of deliveries to personal customers.

United Kingdom

Hermes offers a shipment and collection service, officially known as myHermes for SMEs and members of the public through doorstep collection and its "Hermes ParcelShops". The myHermes brand was released in May 2009 and retired in October 2018.

In 2017, Hermes won several awards including the Operational and Compliance Excellence Award at the Motor Transport Awards, the Courier Team of the Year Award from the Institute of Couriers, the award for the Operations (Large) category at the Logistics Awards, and the award for the Customer Experience Champion at the UK Contact Centre Awards.

In August 2017, the group released its biggest parcel sorting center, to increase network capability.

In July 2018, Hermes was awarded the Digital Team of the Year at the Computing awards. Hermes presented a fleet of HGV units running on 100% eco-friendly biomethane fuel (UK). Hermes likewise included a fleet of 100% electric cars to its operation in October 2018. The addition of these lorries resulted in Hermes winning the GreenFleet Award for Private Sector Fleet of the Year (Medium to Large) in November 2018.

In September 2018, the nationwide kids's charity CHICKS announced that Hermes had actually signed a collaboration arrangement promising its assistance to the charity.

In January 2019, Hermes validated that the peak duration of 2018 was its busiest to date. The busiest day of the year fell on 30 November, when Hermes processed 1.9 million parcels, going beyond 2017's total of 1.6 million products managed in a single day.

The company was named as the second-worst parcel delivery services in the United Kingdom by a consumer study in January 2014, with 30% of clients ranking their experience as "bad".

In September 2016, the federal government asked for that HM Revenue and Customs consider releasing an investigation into Hermes, after employees alleged they got pay equivalent to lower than the present minimum wage in the United Kingdom. During this examination, a whistleblower claimed that Hermes coerced supervisors into misleading an HMRC investigation.

In June 2018, an employment tribunal in Leeds found that a group of 65 couriers, supported by the GMB union through legal representatives Leigh Day, were employees entitled to employment rights, including base pay and vacation pay, instead of self-employed as Hermes asserted. The GMB stated the judgment was most likely to impact 14,500 Hermes couriers. Hermes is considering an appeal.

During the 2020 coronavirus break out in the United Kingdom, Hermes stated it would pay its UK chauffeurs who required to self-isolate just ₤ 20 a day, and payment would be made just to those who normally earned less than ₤ 90 a day. As an outcome, nearly half of its employees would get absolutely nothing while payments to the rest would be capped at ₤ 280.

Hermes - Parcel tracking statuses

The parcel has not yet arrived at the Hermes depot DEP Hannover (1223)
The parcel has not yet arrived at the Hermes depot DEP Bremen (1109)
The parcel has not yet arrived at the Hermes depot DEP Wismar (2096)
B2CE - Returned at Warehouse
Parcel damaged beyond repair
The parcel has been received at the Hermes depot DEP Aachen (1440)
The parcel has been received at the Hermes depot DEP Oranienburg (2091)
The parcel has been received at the Hermes depot HZB Braunschweig (1221)
The parcel is located at the Hermes depot DEP Regensburg (1775)
Return to Client Refused
The consignment is for address clarification at the Hermes depot DEP Berlin-Vogelsdorf (1777)
At the national sorting hub
The parcel has been picked-up at the Hermes ParcelShop and sorted for further shipment
Due to be delivered today
The parcel is located at the Hermes depot DEP Stuttgart (1664)
Routed to incorrect depot
Delivered
The parcel is located at the Hermes depot LC Münster-Osnabrück (2361)
The parcel has been sorted / Hem (Mondial Relay)
The parcel has not yet arrived at the Hermes depot DEP Stuttgart (1664)
Collected by the courier
The parcel is located at the Hermes depot DEP Oranienburg (2091)
The parcel has been received at the Hermes depot DEP Demmin (2060)
Delivery attempt made, allow 24h on 12/07/2021
The parcel has not yet arrived at the Hermes depot DEP Aachen (1440)
The parcel has been received at the Hermes depot LC Berlin (2362)
On its way to the ParcelShop
The parcel is located at the Hermes depot DEP Bremen (1109)
The parcel is located at the Hermes depot DEP Aachen (1440)
The parcel has not yet arrived at the Hermes depot LC Kabelsketal-Leipzig (2364)
Secure delivery - To neighbour
Received at Depot.
X-Border Depot Receipt
The parcel has been sorted at the Hermes Logistic Hub (LC Kabelsketal-Leipzig (2364) ) and will be forwarded to the return service of the client
The parcel is out for delivery
Delivery will be attempted between 17:00 and 19:00 today
Misroute at Parcelshop
Collection attempted, allow 24h
The parcel has been sorted at the Hermes Logistic Hub (LC Mainz (2366) ) and will be forwarded to the return service of the client
The parcel has been received at the Hermes depot LC Mainz (2366)
The parcel has been sorted at the Hermes Logistic Hub (LC Bad Rappenau (2367) ) and will be forwarded to the return service of the client
The parcel has been sorted at the Hermes Logistic Hub (West-HUB) and will be forwarded to the return service of the client
The parcel is located at the Hermes depot HZB Freiburg (1660)
The parcel has been received at the Hermes depot DEP Würzburg (1555)
Delivery attempt made, allow 24h on 31/05/2021
Not Delivered - Large Item
The parcel has been received at the Hermes depot DEP Olpe (1445)
B2CE - Undeliverable
The parcel has not yet arrived at the Hermes depot LC Mainz (2366)
Delivered, signed by household
Left securely in shed
The parcel is kept at the depot DEP Düsseldorf (1335), because the recipient was not present at delivery address for the third time
The parcel has not yet arrived at the Hermes depot HZB Magdeburg (2039)
The parcel has been sorted / Rugby (Hermes UK)
The parcel is located at the Hermes depot LC Bad Rappenau (2367)
Delivery attempt made, allow 24h on 21/06/2021
The parcel has not yet arrived at the Hermes depot DEP Saarbrücken (1558)
The parcel has not yet arrived at the Hermes depot DEP Cottbus (2065)
Missort Ot Incorrect Courier
The parcel is located at the Hermes depot HZB Magdeburg (2039)
Delivery will be attempted between 10:00 and 12:00 today
The receiver selected a safe place for delivery
The parcel has not yet arrived at the Hermes depot DEP Wilhelmshaven (1115)
The parcel is located at the Hermes depot DEP Cottbus (2065)
The parcel has been received at the Hermes depot DEP Essen (1331)
The parcel has been received at the Hermes depot LC Bad Rappenau (2367)
The receiver selected a favorite neighbour for delivery
The consignment is for address clarification at the Hermes depot HZB Bielefeld (1220)
The parcel has not yet arrived at the Hermes depot DEP Frankfurt (1550)
Parcel received at Hermes depot (VZ Linz / AUT)
Parcel received at Hermes depot (Hem (Mondial Relay))
Delay, please allow 48 hours
The parcel has not yet arrived at the Hermes depot DEP Nürnberg (1774)
Delivery will be attempted between 15:00 and 17:00 today
Returned to client - customer not in
The parcel is kept at the depot DEP Regensburg (1775) , because the recipient was not present at delivery address for the third time
The parcel has not yet arrived at the Hermes depot DEP Düsseldorf (1335)
The parcel has been received at the Hermes depot DEP Saarbrücken (1558)
Label Reprinted
Customer Contacted By Sms
The parcel has not yet arrived at the Hermes depot LC Hückelhoven (8600)
B2CE - Ready to Ship
Attempted Delivery - 1st attempt
Delivery attempt made, allow 24h on 22/06/2021
The parcel has been delivered to a Hermes ParcelShop
The parcel has not yet arrived at the Hermes depot DEP Koblenz (1443)
The parcel has been collected
The parcel has been received at the Hermes depot LC Friedewald (8660)
The parcel has not yet arrived at the Hermes depot HZB Braunschweig (1221)
The parcel is located at the Hermes depot DEP Mannheim (1553)
Collected by Hermes
The parcel has not yet arrived at the Hermes depot HZB Bielefeld (1220)
Collection request received
Left securely in greenhouse
B2CE - Shipped
The parcel will be kept at the Hermes depot LC Mainz (2366)
The consignment is for address clarification at the Hermes depot LC Hamburg (2360)
The parcel delivered to Hermes parcel shop - ready for collection
Accepted by Hermes Gateway
Delivery will be attempted between 11:00 and 13:00 today
The parcel has been received at the Hermes depot HZB Bielefeld (1220)
The parcel has not yet arrived at the Hermes depot LC Friedewald (8660)
Delivery attempt made, allow 24h on 15/03/2021
At the customers local depot
The parcel has not yet arrived at the Hermes depot DEP Essen (1331)
Parcel received at Hermes depot (Frankreich / FRA (Coliposte))
The parcel has been received at the Hermes depot DEP Mühldorf (1773)
Delivered, signed by business
Parcel Cleared By Customs
Attempted Delivery, 1st attempt
The parcel has not yet arrived at the Hermes depot DEP Bautzen (2075)
The parcel is located at the Hermes depot DEP Erfurt (2050)
Delay due to address query
This parcel has been delivered to the customers chosen locker
The parcel is located at the Hermes depot LC Mainz (2366)
The parcel has not yet arrived at the Hermes depot HZB Freiburg (1660)
Parcel Delayed By Customs
Retailer despatched
B2CE - Delivered
The parcel has been received at the Hermes depot DEP Regensburg (1775)
The parcel has been sorted at the Hermes Logistic Hub (LC Graben (2369) ) and will be forwarded to the return service of the client
Parcel received at Hermes depot (Mondial Relay PT - PRT)
The consignment is for address clarification at the Hermes depot DEP Hannover (1223)
Collection no longer required
Delivery attempt made, allow 24h on 14/07/2021
Missing Pre-Advice
The parcel has not yet arrived at the Hermes depot DEP Rendsburg (1114)
The parcel has been received at the Hermes depot DEP Wismar (2096)
The parcel has been sorted at a Hermes Logistic Hub
The parcel has not yet arrived at the Hermes depot DEP Olpe (1445)
Order Generated
The parcel has been received at the Hermes depot DEP Erfurt (2050)
The parcel has been received at the Hermes depot DEP Hannover (1223)
The parcel has been received at the Hermes depot DEP Dresden (2045)
The parcel has been received at the Hermes depot DEP Rendsburg (1114)
Customer Contacted By email
The recipient was not present at the first attempt. We will carry out another delivery attempt
Received at International Hub
The parcel has been announced electronically to Hermes
We haven\'t been able to attempt delivery but will deliver on the date shown below
The parcel is located at the Hermes depot DEP Hannover (1223)
The parcel will be returned to sender
Not Delivered - Empty House
Order placed
The parcel has not yet arrived at the Hermes depot DEP Mannheim (1553)
The parcel is located at the Hermes depot DEP Köln (1444)
The parcel has been received at the Hermes depot DEP Witten (1329)
Parcel received at Hermes depot (VZ Wien / AUT)
The parcel has been received at the Hermes depot DEP Wilhelmshaven (1115)
The parcel has not yet arrived at the Hermes depot LC Altenkunstadt und ZSB Kulmbach (1771)
The parcel has been sorted at the Hermes Logistic Hub (LC Langenhagen) and will be forwarded to the return service of the client
Parcel received at Hermes depot (Frankreich / FRA)
The parcel is located at the Hermes depot DEP Olpe (1445)
The parcel has not yet arrived at the Hermes depot DEP Erfurt (2050)
The parcel has not yet arrived at the Hermes depot DEP München-Nord (1778)
The receiver selected a parcelshop for delivery
Carrier Receipt
The parcel has not yet arrived at the Hermes depot DEP Würzburg (1555)
The parcel has not yet arrived at the Hermes depot LC Hamburg (2360)
The parcel has been received at the Hermes depot DEP Koblenz (1443)
The parcel has been received at the Hermes depot DEP Bremen (1109)
Not Delivered - Address Query
The parcel has not yet arrived at the Hermes depot DEP Lüneburg (1225)
The parcel is located at the Hermes depot DEP Frankfurt (1550)
The parcel will be kept at the Hermes depot DEP Saarbrücken (1558)
In Transit to Hermes
B2CE - Out For Delivery
Out For Delivery.
B2CE - Awaiting Pickup
The parcel will be returned to the client
The parcel has been received at the Hermes depot DEP München-Nord (1778)
The parcel is located at the Hermes depot DEP Tuttlingen (1665)
Delivery will be attempted between 17.00 and 21.00 today
The parcel is located at the Hermes depot HZB Braunschweig (1221)
Delivery will be attempted between 12:00 and 14:00 today
The parcel has not yet arrived at the Hermes depot DEP Köln (1444)
The parcel has been sorted at the Hermes Logistic Hub (LC Friedewald (8660)) and will be forwarded to the return service of the client
Delay, please allow 24 hours
Out For Delivery
Inbound Parent Child at Depot
The parcel has been received at the Hermes depot DEP Stuttgart (1664)
The parcel has been delivered
The parcel is located at the Hermes depot LC Hamburg (2360)
At national sortation hub
The parcel has not yet arrived at the Hermes depot LC Berlin (2362)
The consignment is for address clarification at the Hermes depot DEP Tuttlingen (1665)
Received at Parcelshop
This parcel has been delivered to the customers chosen ParcelShop or locker
The parcel is located at the Hermes depot DEP Chemnitz (2085)
The parcel has been received at the Hermes depot LC Graben (2369)
The parcel has been sorted at the Hermes Logistic Hub (LC Berlin (2362) ) and will be forwarded to the return service of the client
On its way to the courier
B2CE - At Post Office
Dropped off at the ParcelShop
The parcel has been sorted at the Hermes Logistic Hub (LC Hamburg (2360)) and will be forwarded to the return service of the client
The parcel has not yet arrived at the Hermes depot DEP Regensburg (1775)
Delivery will be attempted between 09:00 and 11:00 today
The parcel is located at the Hermes depot DEP Düsseldorf (1335)
The consignment is for address clarification at the Hermes depot DEP Köln (1444)
Shipment in transit to Hermes
The parcel is located at the Hermes depot DEP Berlin-Vogelsdorf (1777)
Not delivered, damaged parcel
Delivery will now be attempted between 17:00 and 19:00 today
Secure delivery - To household
The parcel has not yet arrived at the Hermes depot DEP Chemnitz (2085)
The parcel is located at the Hermes depot DEP Lüneburg (1225)
The parcel is located at the Hermes depot DEP München-Nord (1778)
The parcel has been received at the Hermes depot DEP Düsseldorf (1335)
The parcel is located at the Hermes depot LC Altenkunstadt und ZSB Kulmbach (1771)
The parcel has not yet arrived at the Hermes depot DEP Gera (2080)
B2CE - Delivery Attempted
Failed
The Parcel is out for delivery today
The parcel has been received at the Hermes depot DEP Tuttlingen (1665)
Return to Sender.
Delivered to a secure location
The parcel has been received at the Hermes depot LC Münster-Osnabrück (2361)
Parcel processed at Hermes distribution centre
The parcel is located at the Hermes depot DEP Bautzen (2075)
The consignment is for address clarification at the Hermes depot DEP Düsseldorf (1335)
The parcel is located at the Hermes depot LC Kabelsketal-Leipzig (2364)
B2CE - Returned to Customer
The recipient was not present at delivery address
The parcel is located at the Hermes depot DEP Saarbrücken (1558)
Left securely in outbuilding
Delivery will be attempted between 13:00 and 15:00 today
B2CE - In Transit
The parcel is located at the Hermes depot DEP Witten (1329)
Entered the Hermes network
Missorted to Wrong Depot
Address provided could not be found
The parcel has been received at the Hermes depot DEP Köln (1444)
Unsuitable for collection
The parcel is located at the Hermes depot DEP Essen (1331)
The parcel has not yet arrived at the Hermes depot DEP Witten (1329)
The parcel is located at the Hermes depot LC Friedewald (8660)
The parcel has been received at the Hermes depot DEP Lüneburg (1225)
The parcel has been collected by customer at Hermes parcel shop
Processed at Hub
Left securely in porch
The parcel has not yet arrived at the Hermes depot DEP Oranienburg (2091)
The parcel has been received at the Hermes depot DEP Frankfurt (1550)
The recipient was not present at the second attempt. We will carry out another delivery attempt
Dropped @ Parcel Locker
The parcel has been delivered at the post office and ready for collection
Returned to the retailer
Return to sender requested
On its way back to the retailer
The parcel has not yet arrived at the Hermes depot DEP Dresden (2045)
Failed - Query With Address
The parcel has been announced to Hermes electronically
The parcel is located at the Hermes depot DEP Dresden (2045)
Returned to Client
The parcel has not yet arrived at the Hermes depot DEP Mühldorf (1773)
Customer Refused - Not Required
The parcel has been received at the Hermes depot DEP Berlin-Vogelsdorf (1777)
This parcel will be delivered to the ParcelShop or locker today
The parcel has been received at the Hermes depot LC Hamburg (2360)
The parcel is located at the Hermes depot DEP Koblenz (1443)
The parcel has not yet arrived at the Hermes depot DEP Tuttlingen (1665)
The parcel is located at the Hermes depot LC Graben (2369)
The parcel is located at the Hermes depot DEP Nürnberg (1774)
The parcel is located at the Hermes depot DEP Mühldorf (1773)
Collected and signed for
Carryover - Info Required
The parcel has not yet arrived at the Hermes depot DEP Berlin-Vogelsdorf (1777)
The consignment is for address clarification at the Hermes depot DEP Stuttgart (1664)
The parcel is located at the Hermes depot DEP Gera (2080)
The parcel will be kept at the Hermes depot DEP Hannover (1223)
The parcel has been received at the Hermes depot DEP Nürnberg (1774)
The parcel has been received at the Hermes depot DEP Gera (2080)
The parcel has been sorted at the Hermes Logistic Hub (LC Münster-Osnabrück (2361) ) and will be forwarded to the return service of the client
Collected from the ParcelShop
The parcel is located at the Hermes depot DEP Würzburg (1555)
The parcel has not yet arrived at the Hermes depot LC Bad Rappenau (2367)
The parcel has not yet arrived at the Hermes depot LC Graben (2369)
Delay due to major event
The parcel has not yet arrived at the Hermes depot DEP Demmin (2060)
Parcel received at Sub Depot
The parcel has not yet arrived at the Hermes depot LC Münster-Osnabrück (2361)
Posted through letterbox
The parcel has not yet arrived at the Hermes depot HZB Kamp-Lintfort (2589)
The parcel is located at the Hermes depot LC Berlin (2362)
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