100 Parcels
     +44 844 543 7000   

Hermes - tracking packages and shipments

Keep track of Hermes parcels and shipments with our free service! All you need to do to track your parcel is enter the tracking number, and then the service will know its location in real time.

How do I track my Hermes parcel with 100Parcels.com?

  1. Find out the tracking number of your parcel;
  2. Enter the tracking number of your parcel in the field at the top of the page;
  3. Wait until the service checks the parcel data, it will not take long;
  4. Look at the search results and share them with your friends on social networks;
  5. If you enter your email address, we can send you changes in the status of your parcel automatically without your participation.

Hermes - Tracking number format

# - letter; * - digit; ! - letter or digit

Hermes - information about carrier

Hermes Europe GmbH is a German shipment business headquartered in Hamburg, owned by the retail business Otto GmbH.

The business was established in 1972 in West Germany and got in the market in East Germany in 1990. It broadened to France in 1997, the United Kingdom in 2000, Austria in 2007, Italy in 2009 and Russia in 2010. In Germany, Hermes Logistik Gruppe (HLG) is the nation's biggest post-independent provider of deliveries to personal customers.

United Kingdom

Hermes offers a shipment and collection service, officially known as myHermes for SMEs and members of the public through doorstep collection and its "Hermes ParcelShops". The myHermes brand was released in May 2009 and retired in October 2018.

In 2017, Hermes won several awards including the Operational and Compliance Excellence Award at the Motor Transport Awards, the Courier Team of the Year Award from the Institute of Couriers, the award for the Operations (Large) category at the Logistics Awards, and the award for the Customer Experience Champion at the UK Contact Centre Awards.

In August 2017, the group released its biggest parcel sorting center, to increase network capability.

In July 2018, Hermes was awarded the Digital Team of the Year at the Computing awards. Hermes presented a fleet of HGV units running on 100% eco-friendly biomethane fuel (UK). Hermes likewise included a fleet of 100% electric cars to its operation in October 2018. The addition of these lorries resulted in Hermes winning the GreenFleet Award for Private Sector Fleet of the Year (Medium to Large) in November 2018.

In September 2018, the nationwide kids's charity CHICKS announced that Hermes had actually signed a collaboration arrangement promising its assistance to the charity.

In January 2019, Hermes validated that the peak duration of 2018 was its busiest to date. The busiest day of the year fell on 30 November, when Hermes processed 1.9 million parcels, going beyond 2017's total of 1.6 million products managed in a single day.

The company was named as the second-worst parcel delivery services in the United Kingdom by a consumer study in January 2014, with 30% of clients ranking their experience as "bad".

In September 2016, the federal government asked for that HM Revenue and Customs consider releasing an investigation into Hermes, after employees alleged they got pay equivalent to lower than the present minimum wage in the United Kingdom. During this examination, a whistleblower claimed that Hermes coerced supervisors into misleading an HMRC investigation.

In June 2018, an employment tribunal in Leeds found that a group of 65 couriers, supported by the GMB union through legal representatives Leigh Day, were employees entitled to employment rights, including base pay and vacation pay, instead of self-employed as Hermes asserted. The GMB stated the judgment was most likely to impact 14,500 Hermes couriers. Hermes is considering an appeal.

During the 2020 coronavirus break out in the United Kingdom, Hermes stated it would pay its UK chauffeurs who required to self-isolate just ₤ 20 a day, and payment would be made just to those who normally earned less than ₤ 90 a day. As an outcome, nearly half of its employees would get absolutely nothing while payments to the rest would be capped at ₤ 280.