Hermes tracking
Hermes
 www.hermesworld.com    +44 844 543 7000   

Hermes tracking packages and shipments

Keep track of Hermes parcels and shipments with our free service! All you need to do to track your parcel, is to enter the tracking number, and then the service will keep track of your parcel’s location in real time.

How do I track my Hermes parcel with 100Parcels.com?

  1. Find out the tracking number of your parcel;
  2. Enter the tracking number of your parcel in the field at the top of the page;
  3. Wait until the service checks the parcel data, it will not take long;
  4. View the search results and share them with your friends via social networking;
  5. If you enter your email address, we can notify you automatically of changes to the status of your parcel.

Hermes - Tracking number format

  • *** *** *** *** *** *

# - letter; * - digit; ! - letter or digit

Hermes International

Hermes International is an extremely popular premium courier service that is available in over 200 countries. They offer a vast array of services such as:

  • Clothing and fashion items delivery - Hermes has been associated with high-class fashion brands for many years now, so it should come as no surprise to find out they are also used by luxury clothing retailers when shipping packages from manufacturers/factories across the world to their stores worldwide, including flagship boutiques (such as Hermès), outlet shops and online shopping websites. Hermes uses specific colors which help them distinguish between deliveries destined for different locations within their system. The first clue you will receive about your package being sent via Hermes is the distinctive yellow packaging they use on all parcels. If you do not have any special instructions on how to handle your package when it arrives, Hermes will take the parcel directly to your home or business location for you.
  • Artworks and paintings delivery - In addition to fashion items and clothing, many art galleries also rely upon Hermes International as a premium courier service provider since they know their rare pieces of artwork are in good hands with them. They offer insurance coverage which guarantees that any packages sent internationally via Hermes remain safe during transit so both sender and recipient can rest assured knowing their item is being transported by one of the most trusted names in transportation services worldwide. One thing worth noting about using a third-party shipping company such as this is that there may be restrictions on what type of items are permitted inside each shipment depending on where it's headed (for instance, Hermes forbids items that contain any form of liquid from being sent to certain countries).
  • Parcel delivery - As more and more people turn towards online shopping for their everyday needs (and even luxuries), the need for an international premium courier service provider such as this only continues to increase. Customers must have a reliable way to ship parcels across borders without having these packages held up in customs or lost en route so they can order with confidence knowing that their package will eventually arrive at its destination safe & sound. This gives them peace of mind when making purchases online since many websites do not offer shipping services themselves. Several third-party companies exist today that specialize in this area by offering very competitive rates and fast turnaround times.
  • Hermes delivery - In addition to all these services, Hermes also provides more personalized service for customers who have been with them for years. If you are an elite member of their customer loyalty program and order large amounts from them regularly, they will reach out directly offering special deals which cannot be found anywhere else. This is because they know that if someone has been using their service exclusively for several years now, it means they can probably afford to spend more than what's being advertised in the public domain so it makes sense to offer certain perks only available through word of mouth or referral links given by existing members.
  • Shipments worldwide  Hermes is widely regarded as one of the best options available in terms of international courier services, and for good reason. They have a vast delivery network that spans every continent around the world as well as several countries within each region (including their own specialized warehouses). As such, they are capable of delivering to 100% of destinations worldwide while offering tracking numbers along with detailed parcel update information which can be accessed at any time through your online Hermes account portal. This way you will always know what stage your package is currently at during its journey so there are no surprises when it finally arrives on your doorstep safe & sound after traveling all this way!
  • Home delivery - Although most people use Hermes International for business reasons or long-distance deliveries of expensive items like artwork or high-end fashion, it is also a popular service to use for home deliveries. This is because they offer such an extensive network of shipping choices and options that you can pretty much send anything anywhere in the world without having to worry about high costs or other related issues which usually arise from using less reliable courier companies!
  • Parcel tracking - If your package has not been delivered within a week's time frame, there may be some sort of issue with either customs/border control where it was being held (which will require further steps on your part) or something went wrong during transit so Hermes International will need to investigate what happened. In these cases, do not hesitate to contact them directly via phone call as this way someone who fully understands your situation can assist you.
  • Courier tracking If your package does not arrive on time, it is also worth noting that Hermes International will refund you a certain percentage of the original shipping cost if this occurs as they fully understand how frustrating and inconvenient missing deliveries can be. So by using their service for all international shipments from now onwards, both parties benefit since customers know whether or not their package has reached its destination while Hermes International benefits with more loyal long term customers who are willing to go above & beyond what's required because they genuinely appreciate being kept in the loop about where their shipment is at any given moment!
  • Tracking parcel - It should go without saying that even though receiving updates about your packages throughout transit may seem like an unnecessary hassle upfront, this actually has significant benefits if you are sending an expensive shipment after all. For customers, they can rest easy knowing that their package is being handled with care and not sitting somewhere at random border control or customs office waiting to be released which would require additional fees for it to continue its journey.
  • Hermes tracking - The best part about using Hermes International as your courier of choice when shipping internationally is that the entire process itself requires no effort whatsoever on your end! Once you have filled out the required information (such as tracking numbers), simply click submit and leave everything else up to them so there's nothing more you need than patience during transit time since they will handle every step from start to finish until finally delivering your parcel right where it belongs – with you!

Hermes Next Day Tracking

Hermes Next Day Tracking is a good way for customers who want to check their shipment status constantly with simplicity so they can get real-time information about where their package is currently located. All you need is just input the Hermes order number on the website then click the `Tracking` button in orange color. After that, it will show all data related to your shipment including delivery date/address details from the sender (customer) as well - such time as when parcel shipped out from warehouse, location & current status.

Hermes' Next Day Tracking service is currently available for most countries and regions in the world where Hermes was founded here.

You should keep the tracking number safe until your parcel is received successfully as well as take a note about delivery date/address since that information are needed if the package returned home because the customer had moved out from that address without notice courier company during a time of the delivery attempt. Therefore, make sure to always double-check with the sender before shipment so there will be no mistakes made.

Hermes Return Tracking

Hermes Return Tracking is another service that Hermes offers to our customers. If your courier failed to deliver a package or you have already received it but the item is broken, damaged, or incorrect - Hermes Return Tracking can help you get compensated for the loss of goods. 

When your shipment arrives back in the UK warehouse, Hermes will send an email notification with return confirmation details and instructions on how to proceed next. You may either choose another product from the same company at no extra cost, order a replacement/alternative shipping option via your account page within 30 days starting from the date when the returned parcel was collected, or request a refund/credit for the full amount.

Hermes UK offers returns within 14 days of purchase. The price paid for the returned item will be credited back to your account as soon as the parcel arrives in a warehouse - depending on current exchange rates it may take up to 30 minutes after click "Return". 

Hermes BorderGuru

Hermes BorderGuru is a new service that will help customers track their Hermes shipments. Customers who want to use it have to sign up for a one-time fee of €19,99. The customer simply enters the tracking number and gets all necessary information about shipment status via SMS or email in real-time.

The BorderGuru service is also available as an app for iOS and Android smartphones that allows you not only to monitor your shipping but also register products with unique QR codes that can be used at checkout (e.g., online shopping). What's more, these details can easily be shared with friends on social media such as Facebook or Twitter - meaning they never again need to worry if a gift arrives safely!

Hermes has launched this totally innovative idea because its research shows that customers are increasingly using smartphones to track their parcels on the move. It's also an answer to many people who have had problems with missed deliveries, lost items, and delivery delays in recent years - sometimes due to incorrect addresses or incomplete information provided by the sender (e.g., phone number).

Using BorderGuru means you'll never miss a delivery again! 

How do I track my returns parcel?

You can use directly to the Hermes website and check on your returns package using the ParcelID, which is a number you received when returning an item via the post office.

How do I track my international parcel?

Hermes parcels can be tracked online using the Hermes Track & Trace service. You are provided with a tracking number when your parcel is dispatched from the Hermes warehouse, and you will need to use this as your reference point for your package to be located at any time during transit. 

You should know that if it does not work or the response says: "Parcel was last scanned on..." then there's no chance of knowing where it is! It might have been lost maybe. There're many reasons why they could say that so don't worry too much but keep trying. In case of any issues, please contact me immediately so that Hermes may help resolve the matter for you as soon as possible!

About Hermes

Hermes Europe GmbH is a German shipment business headquartered in Hamburg, owned by the retail business Otto GmbH.

The business was established in 1972 in West Germany and got in the market in East Germany in 1990. It broadened to France in 1997, the United Kingdom in 2000, Austria in 2007, Italy in 2009 and Russia in 2010. In Germany, Hermes Logistik Gruppe (HLG) is the nation's biggest post-independent provider of deliveries to personal customers.

Hermes offers a shipment and collection service, officially known as myHermes for SMEs and members of the public through doorstep collection and its "Hermes ParcelShops". The myHermes brand was released in May 2009 and retired in October 2018.

In 2017, Hermes won several awards including the Operational and Compliance Excellence Award at the Motor Transport Awards, the Courier Team of the Year Award from the Institute of Couriers, the award for the Operations (Large) category at the Logistics Awards, and the award for the Customer Experience Champion at the UK Contact Centre Awards.

In August 2017, the group released its biggest parcel sorting center, to increase network capability.

In July 2018, Hermes was awarded the Digital Team of the Year at the Computing awards. Hermes presented a fleet of HGV units running on 100% eco-friendly biomethane fuel (UK). Hermes likewise included a fleet of 100% electric cars to its operation in October 2018. The addition of these lorries resulted in Hermes winning the GreenFleet Award for Private Sector Fleet of the Year (Medium to Large) in November 2018.

In September 2018, the nationwide kids's charity CHICKS announced that Hermes had actually signed a collaboration arrangement promising its assistance to the charity.

In January 2019, Hermes validated that the peak duration of 2018 was its busiest to date. The busiest day of the year fell on 30 November, when Hermes processed 1.9 million parcels, going beyond 2017's total of 1.6 million products managed in a single day.

The company was named as the second-worst parcel delivery services in the United Kingdom by a consumer study in January 2014, with 30% of clients ranking their experience as "bad".

In September 2016, the federal government asked for that HM Revenue and Customs consider releasing an investigation into Hermes, after employees alleged they got pay equivalent to lower than the present minimum wage in the United Kingdom. During this examination, a whistleblower claimed that Hermes coerced supervisors into misleading an HMRC investigation.

In June 2018, an employment tribunal in Leeds found that a group of 65 couriers, supported by the GMB union through legal representatives Leigh Day, were employees entitled to employment rights, including base pay and vacation pay, instead of self-employed as Hermes asserted. The GMB stated the judgment was most likely to impact 14,500 Hermes couriers. Hermes is considering an appeal.

During the 2020 coronavirus break out in the United Kingdom, Hermes stated it would pay its UK chauffeurs who required to self-isolate just ₤ 20 a day, and payment would be made just to those who normally earned less than ₤ 90 a day. As an outcome, nearly half of its employees would get absolutely nothing while payments to the rest would be capped at ₤ 280.

Hermes - Parcel tracking statuses

The parcel has not yet arrived at the Hermes depot DEP Hannover (1223)
The parcel has not yet arrived at the Hermes depot DEP Bremen (1109)
The parcel has not yet arrived at the Hermes depot DEP Wismar (2096)
B2CE - Returned at Warehouse
Parcel damaged beyond repair
The parcel has been received at the Hermes depot DEP Aachen (1440)
The parcel has been received at the Hermes depot DEP Oranienburg (2091)
The parcel has been received at the Hermes depot HZB Braunschweig (1221)
The parcel is located at the Hermes depot DEP Regensburg (1775)
Return to Client Refused
The consignment is for address clarification at the Hermes depot DEP Berlin-Vogelsdorf (1777)
At the national sorting hub
The parcel has been picked-up at the Hermes ParcelShop and sorted for further shipment
Due to be delivered today
The parcel is located at the Hermes depot DEP Stuttgart (1664)
We\'ve had an issue delivering your fresh parcel today. A replacement parcel will be sent out
Routed to incorrect depot
Delivered
The parcel is located at the Hermes depot LC Münster-Osnabrück (2361)
The parcel has been sorted / Hem (Mondial Relay)
The parcel has not yet arrived at the Hermes depot DEP Stuttgart (1664)
Collected by the courier
The parcel is located at the Hermes depot DEP Oranienburg (2091)
The parcel has been received at the Hermes depot DEP Demmin (2060)
Delivery attempt made, allow 24h on 12/07/2021
The parcel has not yet arrived at the Hermes depot DEP Aachen (1440)
The parcel has been received at the Hermes depot LC Berlin (2362)
On its way to the ParcelShop
The parcel is located at the Hermes depot DEP Bremen (1109)
The parcel is located at the Hermes depot DEP Aachen (1440)
The parcel has not yet arrived at the Hermes depot LC Kabelsketal-Leipzig (2364)
Secure delivery - To neighbour
Received at Depot.
X-Border Depot Receipt
The parcel has been sorted at the Hermes Logistic Hub (LC Kabelsketal-Leipzig (2364) ) and will be forwarded to the return service of the client
The parcel is out for delivery
Delivery will be attempted between 17:00 and 19:00 today
Misroute at Parcelshop
Collection attempted, allow 24h
The parcel has been sorted at the Hermes Logistic Hub (LC Mainz (2366) ) and will be forwarded to the return service of the client
The parcel has been received at the Hermes depot LC Mainz (2366)
The parcel has been sorted at the Hermes Logistic Hub (LC Bad Rappenau (2367) ) and will be forwarded to the return service of the client
The parcel has been sorted at the Hermes Logistic Hub (West-HUB) and will be forwarded to the return service of the client
The parcel is located at the Hermes depot HZB Freiburg (1660)
The parcel has been received at the Hermes depot DEP Würzburg (1555)
Delivery attempt made, allow 24h on 31/05/2021
Not Delivered - Large Item
The parcel has been received at the Hermes depot DEP Olpe (1445)
B2CE - Undeliverable
The parcel has not yet arrived at the Hermes depot LC Mainz (2366)
Delivered, signed by household
Delivery attempt made, allow 24h on 23/08/2021
Left securely in shed
The parcel is kept at the depot DEP Düsseldorf (1335), because the recipient was not present at delivery address for the third time
The parcel has not yet arrived at the Hermes depot HZB Magdeburg (2039)
The parcel has been sorted / Rugby (Hermes UK)
The parcel is located at the Hermes depot LC Bad Rappenau (2367)
Delivery attempt made, allow 24h on 21/06/2021
The parcel has not yet arrived at the Hermes depot DEP Saarbrücken (1558)
Delivery will be attempted between 14:00 and 16:00 today
The parcel has not yet arrived at the Hermes depot DEP Cottbus (2065)
Missort Ot Incorrect Courier
The parcel is located at the Hermes depot HZB Magdeburg (2039)
Delivery will be attempted between 10:00 and 12:00 today
The receiver selected a safe place for delivery
The parcel has not yet arrived at the Hermes depot DEP Wilhelmshaven (1115)
The parcel is located at the Hermes depot DEP Cottbus (2065)
The parcel has been received at the Hermes depot DEP Essen (1331)
The parcel has been received at the Hermes depot LC Bad Rappenau (2367)
The receiver selected a favorite neighbour for delivery
The consignment is for address clarification at the Hermes depot HZB Bielefeld (1220)
The parcel has not yet arrived at the Hermes depot DEP Frankfurt (1550)
Parcel received at Hermes depot (VZ Linz / AUT)
Parcel received at Hermes depot (Hem (Mondial Relay))
Delay, please allow 48 hours
The parcel has not yet arrived at the Hermes depot DEP Nürnberg (1774)
Held, large item. Allow 48 hours
Delivery will be attempted between 15:00 and 17:00 today
Returned to client - customer not in
The parcel is kept at the depot DEP Regensburg (1775) , because the recipient was not present at delivery address for the third time
The parcel has not yet arrived at the Hermes depot DEP Düsseldorf (1335)
The parcel has been received at the Hermes depot DEP Saarbrücken (1558)
Label Reprinted
Customer Contacted By Sms
The parcel has not yet arrived at the Hermes depot LC Hückelhoven (8600)
Misrouted to Incorrect Hub
B2CE - Ready to Ship
Attempted Delivery - 1st attempt
Delivery attempt made, allow 24h on 11/09/2021
Delivery attempt made, allow 24h on 22/06/2021
The parcel has been delivered to a Hermes ParcelShop
The parcel has not yet arrived at the Hermes depot DEP Koblenz (1443)
The parcel has been collected
The parcel has been received at the Hermes depot LC Friedewald (8660)
The parcel has not yet arrived at the Hermes depot HZB Braunschweig (1221)
The parcel is located at the Hermes depot DEP Mannheim (1553)
Collected by Hermes
The parcel has not yet arrived at the Hermes depot HZB Bielefeld (1220)
Collection request received
Left securely in greenhouse
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