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UPS

Tracking UPS Parcels

To track UPS packages or envelopes, you can use online applications through your phone or the computer. Helpful phone apps facilitate efficient location of your parcel through the UPS tracking system. To track any UPS shipment with a parcel app, you need information like the tracking number, package identification number, or delivery confirmation number.

Phone Applications

When you send a package through UPS, you're given a tracking number at the counter. After your parcel enters the system, you receive a package identification number via email or through a third party application. These two numbers can be used to track your UPS parcel with a phone app. Simply follow the instructions to enter the number in the app and get up-to-date information on the location of your parcel. A delivery confirmation number can be used on select packages if the final mile tracking feature is utilized.

UPS Website

You can also track your package through the UPS website, however, this is a more time-consuming task that requires the use of a full computer operating system. Tracking UPS parcels through a phone app is an efficient way to determine estimated arrival and package security.

Text Message Updates

Another way to find out the status of shipments by setting up your phone to receive UPS short message service (SMS) tracking updates. To take advantage of this feature, you go to the UPS website and enter your tracking number as if you were simply tracking the package. On your resulting tracking detail page, you can add SMS notifications by selecting request status updates. By using this UPS parcel tracking option, you receive up-to-date information continuously via text about your package.

On-The-Go Updates

To track packages while on the go with the SMS tracking option, you can text the UPS number to immediately receive a status update on your shipment. The required keywords to use are simple and easy to remember. When you need an on-the-go update that doesn't eat up your data, this is a great option. You simply send a request and your tracking number, and the UPS automated system will reply with the last known location and time details of your parcel. You can also choose to receive other updates from UPS on potential delays and interruptions in service.

Tracking Number Format

For domestic packages within the United States, tracking numbers start with a standard "1Z" followed by a 6 alphanumeric character shipper number, a 2 digit service level indicator, and lastly an 8 digit package identifier. The last digit is considered the check digit. In total, a domestic tracking number will contain 18 characters. An example of a domestic tracking number is "1Z 999 AA1 01 2345 6784." The tracking number can be identified easily on the parcel's label, an is normally printed beneath a bar code that is used for scanning checkpoints.

For international packages, UPS follows the standard 10 (S10) digit tracking number system. This facilitates easy passage through borders because the S10 standard is universal. Serial shipping container codes in an S10 format contain 13 digits for identification. The first 2 digits are the two letter service indicator code. The next 8 digits are a serial number unique to the package, followed by a single check digit, and a two letter international country code. An example of an international tracking number is "EE123456789XX."

Check Digit

Both tracking number formats have check digits, which ensure the tracking number is accurate and will scan properly.

An Overview of UPS History

The United Parcel Service is an American package and document delivery company that currently operates worldwide. The history of the UPS dates back to 1907, when the American Messenger Company began in Seattle, Washington. The founders of the American Messenger Company were enthusiastic young entrepreneurs James Casey and Claude Ryan. They began out of a small cellar beneath their family's business with a small $100 investment to start.

Early History

The first employees of the initial company made deliveries on foot or bicycle. The early success of the business allowed the two founders to open another postal office in 1912. Very soon afterward, the American Messenger Company merged with a larger competitor and began to become the signature delivery service we see today.

A merger with a larger company allowed the messenger service to begin using Ford delivery trucks. This change in company transit pushed the two founders to start concentrating on larger deliveries. For this reason, they changed the name to Merchants Parcel Delivery. Marketing to larger stores and offices, the founders started to see efficient increases in revenue.

Present-Day UPS Emerges

In 1922, the founders started to expand the business outside Seattle city limits. They realized that a notable name would come in handy, and by 1925 the company was officially known as the United Parcel Service. UPS spread operations along the West Coast for the remainder of the decade. By 1930, the headquarters had moved to New York City and began successful operations in New England.

Challenges faced in the 1950s include storage spaces and the decrease in need of delivery. Customers began using personal transportation for larger deliveries, and UPS suffered in revenue. UPS began expanding and the common carrier service became available nationwide. Another hindrance to operations included regulatory barriers that allowed services in the contiguous United States. By 1975, UPS had control of this issue and had cleared all obstacles.

Finally, UPS was positioned to expand worldwide. By 1980, operations had begun in over 20 international cities and continue to expand to this day. In 1999, UPS began to offer publicly traded stock options, furthering it's stake in the market with competition. Deciding to incorporate allowed the country to gain more revenue and stake in the market. It made UPS more competitive. The stakeholders were driven to implement innovative solutions and the company was driven to respond appropriately.

UPS Market Share

UPS is the top stakeholder in the package delivery and supply chain management sphere. The company consistently outperforms every other competitor and holds almost thirty percent of the market.

The United Parcel Service holds 25.25% of the package delivery market. Top competitors are the United States Postal Service (USPS), Dalsey Hillblom Lynn (DHL) package tracking, and Federal Express (FedEx).

Comparison of the top competitors with UPS are below:

  • UPS 25.25%
  • USPS 22.40%
  • DHL 19.41%
  • FedEx 14.15%

A more detailed breakdown shows how UPS dominates the market through advertising and online presence. A comparison of website numbers shows that UPS has 8,424 active websites serving their customers online. The top competitor, USPS, shows a lower number of active websites with only 6,924 serving their customers.

This contrasting number shows the dominating presence UPS holds in the online realm. More websites give the company better advertising leverage, and ensures that their websites show up first in search engine results.

For example, when package delivery services are searched through the popular web application Alexa, the top one million hits contain 5,056 UPS websites. By comparison, the top hits contain 4,090 USPS websites. This website optimization shows how UPS continues to dominate the market.

UPS Company Size and Countries

The United Parcel Service operates in conjunction with delivery trucks, freight trains, and airlines to deliver packages in over 220 countries and territories worldwide. When partnering with airlines, UPS prefers to use large and secure airlines. This indicates the large size of the company and the sheer volume of packages they send on a daily basis.

To demonstrate the scale of UPS operations, the quantity of deliveries that occur each business day total 1.5 million customers and 9.1 million receivers. When it comes to dangerous goods, international deliveries are slightly more restricted. A helpful international tool that UPS utilizes is Dalsey Hillblom Lynn (DHL).

Very quickly after becoming publicly traded in 1999, UPS started to deliver via DHL. This service provides delivery logistics and services throughout Europe and other territories.

DHL delivery service is located in Germany, and provides a direct avenue to receivers and shippers internationally. When partnering with DHL, they chose to use the Express option for added efficiency. DHL services extend to other countries on the United States Continent, including Canada and Mexico. After implementation, this grew UPS business revenue by 1 billion dollars per year. DHL also provided cost savings through their Express program and implementation.