UPS tracking
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UPS tracking packages and shipments

Keep track of UPS parcels and shipments with our free service! All you need to do to track your parcel, is to enter the tracking number, and then the service will keep track of your parcel’s location in real time.

How do I track my UPS parcel with

  1. Find out the tracking number of your parcel;
  2. Enter the tracking number of your parcel in the field at the top of the page;
  3. Wait until the service checks the parcel data, it will not take long;
  4. View the search results and share them with your friends via social networking;
  5. If you enter your email address, we can notify you automatically of changes to the status of your parcel.

UPS - Tracking number format

  • *** *** ***
  • *** *** *** *
  • # *** *** *** *
  • DT1 *** *** *** **
  • DT7 *** *** *** **
  • 1Z!!!!!!!!! *** *** *
  • 92 *** *** *** *** *** *** **
  • 92 *** *** *** *** *** *** *** ***
  • 10 *** *** *** *** *** *** *** *** *** *** **

# - letter; * - digit; ! - letter or digit

Where can I find my UPS tracking number?

The tracking number is located on the back of your package or in an email confirmation.

How to find UPS lost packages or missing mail

If your package is lost or if you have not received mail in over a week, please contact UPS.

Can I track UPS international parcels?

Yes, you can track international parcels by entering the tracking number in the search box.

When will I receive my UPS package?

We are unable to provide an exact date for the arrival of your package.

If you are expecting an order from UPS, we recommend checking the status of it on our website at before contacting customer service.

It is possible that you will receive a notification when your package is delivered if it was shipped with a signature release, which can be selected in step two during checkout on our site when ordering delivery services and shipping packages via UPS.

What is UPS SurePost?

UPS SurePost, or managed ground service is a delivery option offered by UPS. The goal of this shipping method is to make it convenient for customers living in remote areas that are only accessible via roads not serviced by air mail distribution centers and cannot tolerate the time frame for standard deliveries. Though there can be some limitations depending on where you live and what your shipment contains, with rates starting at $13 for packages over 70 pounds (32 kilograms), most people find they receive their package within three business days.

What is a UPS Access Point?

A UPS Access Point is a location designated by USPS mail carriers to accept and process packages, thereby saving on processing costs. In the past year, UPS has opened more than 400 new locations in order to provide millions of customers with faster delivery options including same-day or two-day shipping.

What is UPS Shipment Reference Tracking?

UPS Shipment Reference Tracking is a way to track UPS shipments using your email address and password. The service provides you with all the important information about a package including its location, sender, recipient, date shipped, shipment weight, and dimensions.

How do I track a package that was transferred from UPS to USPS?

If your package was transferred from UPS to USPS, you will need to contact the postal service for any tracking information.

Why did UPS transfer my package to USPS?

If your package was transferred from UPS to USPS, it may be because the destination country does not allow for international delivery.

UPS Tracking in Europe, Germany, Italy, Spain, United Kingdom

Since UPS is a world-renowned delivery company, it should come as no surprise that they also provide reliable shipping services to Europe. Tracking shipments via UPS can be done through, which is an online tracking service for packages and shipments delivered by UPS. 

UPS InfoNotice tracking

UPS InfoNotice or the package notification service provides you with confirmation that your shipment has been delivered. Along with the delivery date and time, this type of tracking method also includes a postal code and UPS customer ID number for reference purposes.

UPS Express Saver

The UPS Express Saver service is available for those who need their parcel delivered in a hurry. This shipping option offers delivery within two business days to most locations and can be tracked through as well. With rates starting at $14, this type of tracking service ensures that you don't have to worry about being without your shipment for long.

UPS Mail Innovations

UPS Mail Innovations is an innovative package delivery service offered by UPS. This type of shipping method allows you to use any mailbox or post office around the United States as your destination for a small fee, which starts at $12.50 for packages and $16.50 for freight shipments.

This type of service is perfect for those who want to save money on fuel costs and don't have the ability or time to wait at home all day awaiting their delivery.

What is a UPS Drop Box?

A UPS Drop Box is a location designated by USPS mail carriers to accept and process packages, thereby saving on processing costs. In the past year, UPS has opened more than 400 new locations in order to provide millions of customers with faster delivery options including same-day or two-day shipping.

The company also supports those who are disabled or elderly through their use of wheelchair ramps at all newly installed access points.

The UPS Drop Box is a convenient place to drop off your packages if you are unable to make it home in time for the delivery, or if you simply don't want them left at your doorstep. 

To find this type of location near you, enter your zip code at the UPS website.

UPS Freight

If you need to send a freight shipment, UPS Freight can provide accurate tracking. This type of service is great for sending large packages such as furniture or bulky items that are too heavy to ship through USPS mail carriers.

Freight shipments have an average lead time of four days with rates starting at $76.00 and ending at $250.00.

UPS My Choice

UPS My Choice is a service that provides customers with numerous benefits. With this type of tracking, you can pick from any delivery location and schedule your package for the time most convenient to you all without having to wait in line at the post office or UPS store.

Personalized notifications are also sent at every step of the way so you always know when your package will be delivered.

Additionally, the UPS My Choice service is available for an annual fee of $49 per year with rates increasing depending on packages size and weight. 

This type of tracking method ensures that you don't have to worry about following up with customer service or wondering if your missing shipment ever arrived at its destination.

UPS My Choice for Business

If you're a business owner, the UPS My Choice for Business service can provide some great benefits. With this type of tracking, you don't have to worry about complicated shipping policies and being charged expensive rates for packages that are late or go over their weight limits.

This is because, with customized notifications from your personalized dashboard, you always know if your package will be delivered on time.

Additionally, the UPS My Choice for Business service is available for an annual fee of $149 per year with rates increasing depending on packages size and weight. 

This type of tracking method ensures that you don't have to worry about following up with customer service or wondering if your missing shipment ever arrived at its destination.

How do I contact UPS?

If you have any questions about your shipment, please contact UPS to speak with a live agent who can help resolve all your concerns.

There are many ways in which you can reach them including through social media channels like Facebook or Twitter, by emailing customer service at [email protected], or calling 800-PICK-UPS.

The UPS customer service phone number allows for 24/hr live assistance in English and Spanish, so no matter what time of day you're experiencing a problem with your shipment, there is always someone available to help. 

Additionally, the company has an online chat business which operates during regular business hours (Monday-Friday).

An Overview of UPS History

The United Parcel Service is an American package and document delivery company that currently operates worldwide. The history of the UPS dates back to 1907, when the American Messenger Company began in Seattle, Washington. The founders of the American Messenger Company were enthusiastic young entrepreneurs James Casey and Claude Ryan. They began out of a small cellar beneath their family's business with a small $100 investment to start.

Early History

The first employees of the initial company made deliveries on foot or bicycle. The early success of the business allowed the two founders to open another postal office in 1912. Very soon afterward, the American Messenger Company merged with a larger competitor and began to become the signature delivery service we see today.

A merger with a larger company allowed the messenger service to begin using Ford delivery trucks. This change in company transit pushed the two founders to start concentrating on larger deliveries. For this reason, they changed the name to Merchants Parcel Delivery. Marketing to larger stores and offices, the founders started to see efficient increases in revenue.

Present-Day UPS Emerges

In 1922, the founders started to expand the business outside Seattle city limits. They realized that a notable name would come in handy, and by 1925 the company was officially known as the United Parcel Service. UPS spread operations along the West Coast for the remainder of the decade. By 1930, the headquarters had moved to New York City and began successful operations in New England.

Challenges faced in the 1950s include storage spaces and the decrease in need of delivery. Customers began using personal transportation for larger deliveries, and UPS suffered in revenue. UPS began expanding and the common carrier service became available nationwide. Another hindrance to operations included regulatory barriers that allowed services in the contiguous United States. By 1975, UPS had control of this issue and had cleared all obstacles.

Finally, UPS was positioned to expand worldwide. By 1980, operations had begun in over 20 international cities and continue to expand to this day. In 1999, UPS began to offer publicly traded stock options, furthering it's stake in the market with competition. Deciding to incorporate allowed the country to gain more revenue and stake in the market. It made UPS more competitive. The stakeholders were driven to implement innovative solutions and the company was driven to respond appropriately.

UPS Market Share

UPS is the top stakeholder in the package delivery and supply chain management sphere. The company consistently outperforms every other competitor and holds almost thirty percent of the market.

The United Parcel Service holds 25.25% of the package delivery market. Top competitors are the United States Postal Service (USPS), Dalsey Hillblom Lynn (DHL) package tracking, and Federal Express (FedEx).

Comparison of the top competitors with UPS are below:

  • UPS 25.25%
  • USPS 22.40%
  • DHL 19.41%
  • FedEx 14.15%

A more detailed breakdown shows how UPS dominates the market through advertising and online presence. A comparison of website numbers shows that UPS has 8,424 active websites serving their customers online. The top competitor, USPS, shows a lower number of active websites with only 6,924 serving their customers.

This contrasting number shows the dominating presence UPS holds in the online realm. More websites give the company better advertising leverage, and ensures that their websites show up first in search engine results.

For example, when package delivery services are searched through the popular web application Alexa, the top one million hits contain 5,056 UPS websites. By comparison, the top hits contain 4,090 USPS websites. This website optimization shows how UPS continues to dominate the market.

UPS Company Size and Countries

The United Parcel Service operates in conjunction with delivery trucks, freight trains, and airlines to deliver packages in over 220 countries and territories worldwide. When partnering with airlines, UPS prefers to use large and secure airlines. This indicates the large size of the company and the sheer volume of packages they send on a daily basis.

To demonstrate the scale of UPS operations, the quantity of deliveries that occur each business day total 1.5 million customers and 9.1 million receivers. When it comes to dangerous goods, international deliveries are slightly more restricted. A helpful international tool that UPS utilizes is Dalsey Hillblom Lynn (DHL).

Very quickly after becoming publicly traded in 1999, UPS started to deliver via DHL. This service provides delivery logistics and services throughout Europe and other territories.

DHL delivery service is located in Germany, and provides a direct avenue to receivers and shippers internationally. When partnering with DHL, they chose to use the Express option for added efficiency. DHL services extend to other countries on the United States Continent, including Canada and Mexico. After implementation, this grew UPS business revenue by 1 billion dollars per year. DHL also provided cost savings through their Express program and implementation.

UPS Air Cargo - information about carrier

United Parcel Service (reduced in initials as UPS; stylized in all lowercase) is an American multinational package delivery and supply chain management company.

Together with the central bundle shipment operation, the UPS brand name (in a fashion similar to that of competitor FedEx) is used to denote a number of its subsidiaries and departments, including its freight airline company (UPS Airlines), freight-based trucking operation (UPS Freight, formerly Overnite Transportation), and its shipment drone airline company (UPS Flight Forward). The international logistics business is headquartered in the U.S. city of Sandy Springs, Georgia, which belongs of the Greater Atlanta city.

On August 28, 1907, James Casey founded the American Messenger Company with Claude Ryan in Seattle, Washington, capitalized with $100 in financial obligation. The majority of deliveries at this time were made on foot and bicycles were used for longer journeys.

The American Messenger Company focused mostly on package delivery to retail stores with special shipment mail delivered for its biggest customer the United States Postal Service (USPS). In 1913, the business acquired a Model T Ford as its first shipment car. Casey and Ryan merged with a rival, Evert McCabe, and formed Merchants Parcel Delivery. Consolidated shipment was likewise presented, combining plans addressed to a specific neighborhood onto one shipment vehicle. In 1916, Charlie Soderstrom joined Merchants Parcel Delivery generating more lorries for the growing delivery organisation. In 1919, the company broadened for the very first time beyond Seattle to Oakland, California and altered its name to United Parcel Service. The name modification to United Parcel Service was to remind the company expansion that operations were still United under the same organization and Parcel identified the type of business offered as part of its Service. Common provider service was obtained in 1922 from a company in Los Angeles, California. UPS turned into one of the only business in the United States to offer typical provider service. In the beginning common provider was just minimal to a small area around Los Angeles but by 1927 expanded to areas as much as 125 miles outside the city. In 1924, a conveyor belt system was debuted for the handling of packages for UPS operations.

The usage of typical carrier for delivery in between all clients put UPS in direct competition with USPS and the Interstate Commerce Commission. The common carrier service was applied in cities where UPS could utilize the service without the authority of the ICC and state commerce commissions.

Air service through UPS was first utilized in 1929 through personal airlines. The Great Depression and a lack of volume ended the air service. In 1953, UPS resumed air service called UPS Blue Label Air with two-day service to significant cities along the East Coast and West Coast.

Expansion and diversification

In 1975, UPS moved its headquarters to Greenwich, Connecticut and started serving all of the 48 contiguous states of the United States. The expanded operations to all 48 states made UPS the very first bundle shipment company to serve every address in the Continental United States. UPS went international in 1975 establishing operations in Canada and in 1976 operations were developed in Germany. On February 28, UPS Ltd. (later changed to UPS Canada Ltd.) started operations in Toronto, Ontario. UPS Canada's head workplace is located in Burlington, Ontario. In 1976, UPS developed a domestic operation in West Germany.

UPS Next Day Air Service was launched in 1985 for all 48 states plus Puerto Rico. In 1988, UPS Airlines was launched with authorization from the Federal Aviation Administration. UPS Airlines ended up being the fastest-growing airline in FAA history and today is the 10th biggest airline in the United States. Domestic air service was added to Germany in 1989. In 1991, UPS moved its head office to Sandy Springs, Georgia, a suburban area of Atlanta. In 1992, UPS acquired both Haulfast and Carryfast and rebranded them UPS Supply Chain Solutions. Haulfast provided the pallet haulage and trucking network for the CarryFast group of business. By 1993, UPS was providing up to 11.5 million plans and files each day.

The large volume of UPS customers in the 1990s made UPS establish brand-new innovation for much better performance. A handheld gadget called Delivery Information Acquisition Device (DIAD) was created to submit and tape delivery details to the UPS network right away upon pickup by every UPS driver. In 1992, UPS began tracking all ground shipments electronically. In 1994, provided a user interface and debuted to make what was primarily internal operational info offered for client access. In 1995, UPS acquired SonicAir to provide service parts logistics and take on Choice Logistics. In the same year, UPS launched UPS Logistics Group to facilitate worldwide supply chain management services and consulting for client needs. In 1997, a walkout by the 185,000 members of the Teamsters shut down UPS for 16 days. In 1998, UPS Capital was developed to make it possible for business to grow their organisation through a detailed menu of incorporated monetary services through UPS. UPS obtained Challenge Air in 1999 to broaden its operations in Latin America.

On November 10, 1999, UPS ended up being a public company in the largest preliminary public offering of the century

21st century

In 2001, UPS acquired Mail Boxes Etc., Inc. In 2003, around 3,000 Mail Boxes Etc., Inc. was rebranded as The UPS Store.

UPS rebranded it as UPS Supply Chain Solutions. On August 5, 2005, UPS announced that it has actually finished its acquisition of less-than-truckload (LTL) trucking company Overnite Transportation for US$ 1.25 billion. In 2005, UPS offered a non-stop shipment service between Guangzhou and the United States.

On March 19, 2012, UPS revealed that it meant to obtain TNT Express for $6.8 billion, in a relocation to assist expand its existence in European and Asian markets. In February 2012, UPS obtained Brussels-based company Kiala that provides e-commerce merchants the option to have actually products provided to a conventional retail location.

In May 2019, UPS launched a collaboration with autonomous trucking startup, TuSimple to bring freight across Phoenix, AZ and Tucson, AZ. In October 2019, UPS won the approval of the Federal Aviation Administration to fly drones. The accreditation will allow UPS to provide health care supplies using a fleet of drones.

On January 29, 2020, UPS announced it was buying UK start-up Arrival and buying 10,000 Generation 2 electrical cars as a step towards a cleaner, more state-of-the-art fleet. The deal runs from 2020 until 2024 and was reported to be worth more than $400 million.

In March 2020, the company has actually appointed Carol Tomé to succeed David Abney as its ceo. It was seen as a move to guide the parcel shipment business through the turbulence of trade wars, technological disruption and the danger of a pandemic-induced economic crisis.

UPS - Parcel tracking statuses

In Transit to International Processing Facility
Saiu para Entrega Hoje
This package is being held for a future delivery date. / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days.
Due to operating conditions, your package may be delayed. / Your delivery will be rescheduled
The package has been rescheduled for a future delivery date
Abhol Scan
La consegna è stata riprogrammata a causa della chiusura per le vacanze.
The receiving business was closed at the time of the final delivery attempt
El destinatario ya no está abierto. / Tu entrega se reprogramará.
Import C.O.D. (ICOD) charges have been paid or billed.
The package is being held for a future delivery date. We'll attempt to deliver on the date requested. / Your delivery will be rescheduled
Your package may be delayed. We are adjusting delivery plans as quickly as possible
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We\'ve requested that the receiver contact us.
Delivery to a UPS Access Point™ location is pending.
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance.
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We're unable to contact the receiver
This package is being held for a future delivery date. / We've contacted the receiver
Your package is pending release from a Government Agency. Once they release it, your package will be on its way.
The sender requested that we return the package.
The package will be forwarded to a UPS facility in the destination city.
Package transferred to post office / The shipment is in transit for final delivery. Delivery is scheduled in approximately 1-2 days
Your package was damaged in transit. We will notify the sender with details.
Origin Scan
Un retraso del vuelo ha retrasado la entrega. La actualizaremos lo antes posible.
The receiver requested an alternate delivery address. The request is in progress
UPS is preparing your package for clearance. We will notify you if additional information is needed
The receiver will only accept delivery during certain hours. We\'re adjusting delivery plans as quickly as possible. / Delivery will be rescheduled.
Ваше отправление прошло таможенную очистку и находится в процессе доставки.
Ваша доставка будет перенесена.
Доставка отправления перенесена на будущую дату.
A transportation accident has delayed delivery.
Le destinataire a indiqué une autre adresse de livraison. La demande est en cours de traitement.
Your package may be delayed due to a required x-ray inspection.
Подтверждение перевозки у международного перевозчика
The receiver requested this package to be held for pickup at the UPS facility.
Your delivery will be rescheduled
The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address
We tried to deliver your package, but we were unable to collect funds. We'll try again on the next business day
Paquete pendiente de autorización de autoridad gubernamental. La entrega del paquete a UPS puede tardar hasta 10 días. / Nos pondremos en contacto con el remitente o el destinatario acerca de esta entrega.
A UPS My Choice® delivery change was requested for this package. / Package could not be located for intercept.
The receiver requested the package be rerouted to an alternate location for customer pickup.
The receiver was not available at the time of the final delivery attempt
Your package has cleared customs and will be placed on the next available departure.
The sender requested that we hold this package.
Il pacco potrebbe essere soggetto a ritardi per condizioni operative. / Il pacco verrà inoltrato a un servizio UPS nella città di destinazione.
El destinatario ya no está abierto. / El paquete se devolverá al remitente.
The sender requested that we hold this package
Le service sélectionné n\'est pas disponible à l\'adresse de destination indiquée. La livraison est retardée. / Le service a été changé et la livraison est reprogrammée.
Ваш груз был обработан в нашем отеделении
Due to operating conditions, your package may be delayed
Une demande supplémentaire de modification de la livraison du colis a été soumise. Elle est en cours de traitement. / Votre colis sera livré à une autre adresse.
Ha llegado a las instalaciones
The address is incomplete. This may delay delivery. We\'re attempting to update the address. / We\'ll contact the sender or receiver about this delivery.
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / We\'ve left a message for the receiver to contact us.
Loaded on Delivery Vehicle
Pacote processado
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We\'ll contact the sender or receiver about this delivery.
Груз находится в таможенном органе в ожидании окончательного разрешения.
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / The information requested has been obtained and the hold has been resolved
The service selected is not available to this destination address. This has delayed delivery. / The package will be returned to the sender.
Votre colis a été dédouané et est en cours d’acheminement.
The street number is incorrect. This may delay delivery. We\'re attempting to update the address. / The package will be returned to the sender.
Spedizione consegnata a USPS, accettazione pacco in sospeso
Voided Information Received
The package was given to UPS after the cutoff time and the delivery date may be impacted
Получатель переехал. Мы пытаемся получить новый адрес доставки данного получателя. / Мы свяжемся с отправителем или получателем относительно это доставки.
Paket behandlat
Мы неправильно отсортировали это отправление, возможна задержка. / Ваша доставка будет перепланирована на следующий рабочий день.
A UPS My Choice® delivery change was requested for this package. / As requested, the UPS My Choice® package will be delivered to the customer\'s preferred UPS Access Point™ location.
Le changement de livraison a été rempli. / Livraison UPS Access Point™ en attente.
Cde traitée : en route vers UPS
Una vertenza sindacale non legata a UPS ha ritardato la consegna di un giorno lavorativo.
Pacco in transito verso struttura UPS
Delivery will be delayed by one business day. / Your delivery has been rescheduled for the next business day.
Tu paquete está pendiente de despacho de autoridad gubernamental. Una vez despachado, tu paquete se pondrá en camino. / Tu paquete está de camino
The company or receiver name is incorrect. This will delay delivery. We\'re attempting to update this information. / We require a phone number for the delivery address.
A delivery change for this package is in progress. / Delivery to a UPS Access Point™ location is pending
Une modification de livraison est en cours pour ce colis. / Livraison UPS Access Point™ en attente.
Отправление обработано
A late flight has caused a delay. We will update the delivery date as soon as possible
Ваше отправление было выпущено таможенным агентством для доставки.
A mechanical failure has caused a delay. We will update the delivery date as soon as possible. / Your delivery will be rescheduled.
Мы пытаемся получить доступ к двери для курьера, чтобы он мог произвести доставку. / Мы свяжемся с отправителем или получателем относительно это доставки.
Paket zur Bearbeitung erhalten
Delivery has been rescheduled due to holiday closures
Não conseguimos carregar o pacote no avião conforme marcado.
À la demande du destinataire, l\'option de changement de livraison UPS My Choice a été modifiée. / La demande d\'envoi de ce colis a été annulée.
Nous avons reçu une demande de la part du destinataire, qui souhaite que le colis soit conservé dans un centre UPS pour y être retiré ultérieurement.
Произошла задержка из-за поздней обработки брокером UPS. Мы корректируем планы доставки и постараемся доставить отправление как можно скорее.
Cliente indispon quando UPS tentou fazer entrega. Entrega será feita num UPS Access Point™ próx. p/ recolha cliente.
Your package arrived late to the destination city. You should expect at least one business day delay.
The package will be returned to the sender
El paquete está en tránsito. Estamos ajustando los planes para programar la entrega. / El paquete se remitirá a un centro UPS de la ciudad de destino.
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