myHermes UK International tracking packages and shipments

Keep track of myHermes UK International parcels and shipments with our free service! All you need to do to track your parcel, is to enter the tracking number, and then the service will keep track of your parcel’s location in real time.

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myHermes UK International - information about carrier

Hermes Europe GmbH is a German shipment business headquartered in Hamburg, owned by the retail business Otto GmbH.

The company was established in 1972 in West Germany and went into the marketplace in East Germany in 1990. It expanded to France in 1997, the United Kingdom in 2000, Austria in 2007, Italy in 2009 and Russia in 2010. In Germany, Hermes Logistik Gruppe (HLG) is the country's largest post-independent service provider of deliveries to private customers.

Hermes provides a shipment and collection service, officially called myHermes for SMEs and members of the public by means of doorstep collection and its "Hermes ParcelShops".

The myHermes brand name was launched in May 2009 and retired in October 2018.

In 2017, Hermes won a number of awards consisting of the Operational and Compliance Excellence Award at the Motor Transport Awards, the Courier Team of the Year Award from the Institute of Couriers, the award for the Operations (Large) category at the Logistics Awards, and the award for the Customer Experience Champion at the UK Contact Centre Awards. In July 2018, Hermes was granted the Digital Team of the Year at the Computing awards. The addition of these automobiles resulted in Hermes winning the GreenFleet Award for Private Sector Fleet of the Year (Medium to Large) in November 2018.

In January 2019, Hermes confirmed that the peak duration of 2018 was its busiest to date. During December 2018, the company processed 39.5 million parcels. The busiest day of the year fell on 30 November, when Hermes processed 1.9 million parcels, surpassing 2017's total of 1.6 million items managed in a single day.

myHermes UK International - Parcel tracking statuses

At the national sorting hub
Delivered
Grouped when pallet scanned to crossing (USA 9)
Customs cleared
Collected by the courier
Received at Depot.
Collection attempted, allow 24h
Not Delivered - Large Item
Arrival distribution office
B2CE - Ready to Ship
Preparing for delivery to Landmark depot
Collection request received
Crossing border and in transit to carrier hub
Parcel Cleared By Customs
Attempted Delivery, 1st attempt
Processed
Parcel Delayed By Customs
The parcel has been handed over to the Hermes delivery driver to take to the Landmark depot
Collection no longer required
Arrival from abroad
Transmitted customs information
Received at International Hub
Grouped at Landmark facility
Order placed
Due to be passed to Landmark depot today
Out For Delivery.
Scanned at Landmark crossdock facility
Received at Parcelshop
Dropped off at the ParcelShop
Secure delivery - To household
Return to Sender.
Entered the Hermes network
Awaiting drop off by the sender at the drop off location
Processed at Hub
Item presented at the Customs
Dropped @ Parcel Locker
On its way back to the retailer
Shipment Data Uploaded
Collected from the ParcelShop
Not Delivered - Addressee not present- Message left