Whistl tracking
Whistl
 trackmyitem.whistl.co.uk    +44 1628 891 644   

Whistl tracking packages and shipments

Keep track of Whistl parcels and shipments with our free service! All you need to do to track your parcel, is to enter the tracking number, and then the service will keep track of your parcel’s location in real time.

How do I track my Whistl parcel with 100Parcels.com?

  1. Find out the tracking number of your parcel;
  2. Enter the tracking number of your parcel in the field at the top of the page;
  3. Wait until the service checks the parcel data, it will not take long;
  4. View the search results and share them with your friends via social networking;
  5. If you enter your email address, we can notify you automatically of changes to the status of your parcel.

How long does Whistl take to deliver?

Whistl delivers packages within one day. 99% of deliveries arrive at users' doors between 12:00 am and 08:30 pm so we recommend visiting the site before ordering something online if you want a hassle-free experience! 

Whistl is best suited for less urgent deliveries than overnight shipping by DPD etc… If the customer has selected “Next Day Delivery” with their package shipped via Whistl - they should receive it on the next working day. However, if the order was placed after 13:00 or on weekends/bank holidays, then there is no guarantee of receiving it the next working day. It might be delivered in up to two days though depending on location and time of order placement (the later at night the slower will be processed).

Is Whistl delivery expensive?

Whistl delivery is not always the cheapest option. The rates are dependant on the size and weight of parcels, so it's hard to give a straight answer without knowing more about your specific situation. Of course, you can always check out our rates and see what we offer by visiting the following link:

You should also consider that there may be hidden costs associated with Whistl deliveries. For example, if it's a business-to-business delivery then your business will need to pay VAT on top of the shipping fee charged. Additionally, if there are any duties or taxes imposed upon entry into the destination country those fees would have to pay as well before receiving their cargo. As such, having all this information ahead of time helps you take accurate quotes for shipping companies like Whistl.

Whistl's International Customs Clearance

Whistl's International Customs Clearance process is complex and can be costly. So it's critical to get your goods into the country as smoothly, securely, and efficiently as possible.

Why am I unable to track my item on your consumer portal?

There are many reasons why your item may not be tracked. The most common reason for this is that the delivery company has updated their system or there was a delay in processing. It’s also possible that the courier has not reported your package as delivered.

Why is my parcel showing no tracking since it was collected?

A ‘no tracking’ status will show in your parcel’s history when the carrier has not yet scanned it. This may happen if:

  • The package was collected from you and is on its way to delivery, but Whistl haven't received information about the scans from the courier's website; or
  • The package is waiting for a scan at a sorting office.

Why has my parcel tracking stopped updating?

It could be that there is a problem with the courier, or it may also mean that they have taken over responsibility for delivering your item. This means that the courier has been unable to deliver your parcel and will eventually send it back to where it came from.

If you would like a refund, please contact Whistl first by email before contacting the retailer as they may be able to reimburse you for all of your shipping costs. If Whistl has already sent out a new order to you, Whistl will refund your shipping cost. If this is not possible then the retailer may reimburse part of your shipping costs, for example, they could cover up to $15 but if you have paid more than that it would be down to them what they pay you back. 

When can I expect my parcel to be delivered?

Each Whistl shipment has a specific delivery window that is communicated to you once the package enters the final stage of transit. This means your postman will know when they can expect to deliver it and should be able to give you an accurate time frame before arriving at your address in Germany, France, or Spain. The following table shows what range from day-specific deliveries, where there are no restrictions on when parcels may arrive:

  • Each Whistl shipment has a specific delivery window that is communicated to you once the package enters the final stage of transit. 
  • This means your postman will know when they can expect to deliver it and should be able to give you an accurate time frame before arriving at your address in Germany, France, or Spain. 

The following shows what range from day-specific deliveries, where there are no restrictions on when parcels may arrive:

  • Monday Anytime between 08:00 and 18:30;
  • Tuesday Anytime between 08:00 and 17:15;
  • Wednesday Anytime between 09:00 and 19:45;
  • Thursday Anytime between 07:30 and 16:30;
  • Friday No Deliveries Saturday Between 12:00 and 13:00;
  • Sunday There are currently no collections on Sundays.

My item has received no tracking for several days, is there a problem?

If there has been no update to your tracking number for several days, the first thing you should do is check that it hasn't missed out on any updates. Please note: some shippers like DHL will push an 'out for delivery notification while others only send updates when the package arrives with its address meaning tracking numbers can remain.

Does Whistl only deliver in the United-Kingdom?

Whistl delivers packages and shipments in the United Kingdom. Whistl also offers deliveries to other countries such as France, Spain, Portugal, and many more.

About Whistl

Whistl is a national postal and logistics company headquartered in London, England. Whistl was established as the business of Post Office Ltd., which still maintains some ownership interest through its subsidiary Royal Mail Group. The service launched as an independent entity on October 31st, 2013 under the name "Whistl." It provides domestic same-day delivery services to approximately 12 million homes across Britain with plans to expand into Europe at large by 2020. Additionally, it offers inter-continental deliveries within 24 hours and operates a network of more than 200 depots throughout Great Britain for parcel collection and sorting purposes. 

Whistl operates all around the world and they offer different types of services to their customers, including express delivery (same day and next day), international shipping (air cargo), and contract logistics solutions. All these are available via both its web portal as well as through mobile apps where users can track packages or send an SMS message to one of the Whistles' consultants who will then help them with any issues regarding shipment tracking such as notifying someone when a package arrives home, changing shipping details etcetera. 

Services Whistl is offering:

  • Track your shipment online. Make sure you have a tracking number to see where it is and when will be delivered.
  • Send an SMS message with the tracking code of the package to get more information about its status or delivery time window.
  • Get notifications on incoming shipments via email, mobile push notification, or SMS so that you don't miss anything important in case someone else tries accessing the mail/package that was supposed to go for personal reasons without giving notice first etcetera.

It's all up to you! Whistl makes everything easier and simpler than ever before!

Whistl - Parcel tracking statuses

InTransit
Collected
Delivered
Item processed by Whistl - Depth Dimension Changed
Item with Carrier
Handed over to Delivery Carrier
Item Processed by Whistl - Format Updated
DeliveryScheduled
In Transit
Delivery Attempt
In Transit with Carrier
On Hold in Customs - Awaiting Clearnace
Received and Processed by Whistl
Item Processed by Whistl - Weight Captured
In Transit with Whistl
Shipment Details Created
Item Process by Whistl
Received by Carrier Delivery Depot
Load Scan / L Scan
On Hold - Awaiting Pickup by Recipient
Collection Scheduled
Out for Delivery
Item Processed by Carrier - Weight Captured
Item processed by Whistl - Width Dimension Changed
Handed over to Royal Mail
Driver En Route
Received by Carrier Hub
With Carrier
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